Country Human Resource (HR) Officer

Purpose

To manage all local HR functions, including recruitment, payroll, employee relations, and strict compliance with local labor laws and the Group's 80% localization mandate.

Key responsibilities

• Recruitment & Localization: Execute local recruitment drives; manage the 10% expatriate cap and work permit processing; partner with local TVETs.
• Payroll & Benefits: Process monthly payroll accurately; manage statutory deductions (pension, income tax, NSSF/NSS) and ensure timely remittance.
• Employee Relations & Compliance: Manage grievances, disciplinary procedures, and welfare programs; ensure all contracts comply with the local Labour Proclamation/Act.

Qualifications

• BA/MA in HR or Industrial Relations
• 3--5 years HR generalist experience in the specific country
• Expert knowledge of local labor laws

Performance indicators

• 100% payroll accuracy
• Time-to-fill < 30 days
• Expat cap compliance
• Grievance closure < 7 days
• Expat Cap: ≤ 10%

Reports to

Country Manager (Solid); Group HR & Admin Director (Dotted)