Office Secretary / Front Desk Administrator

Purpose

To serve as the central hub for country-level communications, document control, and visitor management.

Key responsibilities

• Document Control: Manage sequential approval routing for physical/digital documents; maintain the country's statutory filing systems.
• Front Desk & Communications: Handle visitor management, switchboard operations, and incoming/outgoing mail/couriers.
• Meeting Support: Prepare meeting rooms, take minutes for country-level management meetings, and distribute agendas.

Qualifications

• Diploma/Degree in Business Administration or Communications
• 2+ years office administration experience
• High proficiency in MS Office and ERP data entry

Performance indicators

• Document turnaround time < 24 hrs
• Visitor check-in accuracy
• Zero lost filings
• 100% accuracy

Reports to

Country Manager